Service Terms

These terms govern the professional relationship between Páramo and travel advisors or agencies.

Páramo operates as a Destination Management Company (DMC), designing and coordinating bespoke travel experiences in Mexico.

We work exclusively with travel advisors and agencies.

All itineraries are custom-designed based on the information provided. Proposals are non-binding until confirmed.

Travel plans may be subject to changes due to:

We will always aim to provide equivalent alternatives.

Cancellation policies vary depending on suppliers and will be specified in each proposal.

Refunds, if applicable, will be subject to these conditions.

Páramo works with independent suppliers (hotels, transport, guides).

While we carefully curate partners, we are not liable for acts or omissions of third-party providers.

Travel advisors are responsible for:

We strongly recommend that all travelers obtain comprehensive travel insurance.

We are not liable for disruptions caused by events beyond our control, including natural disasters, political events, or global health situations.

All shared client information is handled with strict confidentiality.

These terms are governed by the laws of Mexico.

Engaging our services implies acceptance of these terms.