Privacy Policy

At Páramo, we are committed to protecting the privacy and confidentiality of the information shared with us by our partners.

1. Information We Collect

We may collect and process the following information:

• Personal details such as name, email address, phone number, and agency information
• Client-related information provided by travel advisors (family composition, preferences, travel dates, budget ranges)
• Technical data such as IP address, browser type, and usage data

2. How We Use Your Information

We use the information collected to:

• Respond to inquiries and design bespoke travel proposals
• Communicate with you regarding your requests
• Improve our services and user experience
• Comply with legal and regulatory obligations

3. Legal Basis

We process personal data based on:

• Your consent
• The necessity to perform a service requested
• Legitimate business interests

4. Data Sharing

We may share relevant information with trusted partners and suppliers (such as hotels, guides, and local operators) strictly for the purpose of delivering travel services.

We do not sell personal data.

5. International Data Transfers

Given the global nature of our services, your data may be processed outside your country of residence. We ensure appropriate safeguards are in place.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy.

7. Your Rights

You have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent
• Object to processing

Requests can be sent to: contact@paramo.mx

8. Security

We implement appropriate technical and organizational measures to protect your data.

9. Updates

This policy may be updated periodically. Continued use of the site implies acceptance of any updates.